Pubs in the pandemic: community heroes


The team at Cwmbran Fire Station receive food from Brains pub The Blinkin Owl

Working with PubAid is always a wonderful reminder of the great work that pubs do at the heart of their communities, and never more so than during this time of national emergency. Despite the catastrophic impact of the Covid-19 lockdown on our industry, countless licensees and their teams across the country are putting people before profit and turning their pubs into invaluable hubs of community support.

Des O’Flanagan, PubAid co-founder, said: “The Covid-19 pandemic may have closed pubs for now, but their support for their local communities remains undiminished as licensees up and down the country adapt to offer local people practical, social and emotional support to help them weather this unprecedented crisis.  If ever there were proof that pubs are a force for good in their communities, this is surely it!

Many have adapted their menus to takeaway or delivery, with a number providing free meals to local pensioners, others setting up village shops to serve those unable to travel, and generally acting as a hub to co-ordinate community efforts to support vulnerable residents. There’s plenty of support for NHS and other key workers – turning over car parks and in some cases pub rooms for their use.

Just as importantly, many pubs have found ways to give their regulars some of the social and emotional benefits they gain from a visit to the pub. A number have set up helplines to offer local housebound people a much-needed social interaction, others have organised on-line pub quizzes.

We’ve published a selection of stories about inspiring community pub heroes below – but we know this is just the tip of the iceberg.  If ever there were proof that pubs are a force for good in their communities, this is surely it!

When Mother’s Day became an early Covid-19 casualty, Brawns Den in Durham donated all the food they’d planned to serve families to local food banks. 

In similar vein, The Cross Keys in Coleorton in Leicestershire delivered 50 lunches from pizzas to Sunday roasts to the community on Mother’s Day.

The Old White Bear in Keighley had taken 129 bookings for Mother’s Day but rather than let down their customers, they made all the meals available for takeway instead, and are continuing to operate a take-out service.

Pub operator Brains had food worth £100,000 sitting in their 106 managed pubs as the lockdown started. So they decided to give it all away to local NHS and key workers, care homes, food banks and other worthy causes.  Their donations helped more than 40 groups across south and west Wales, including Cwmbran Fire Station, who took some of the food given away by local Brains pub The Blinkin Owl.  Brains chief executive Alistair Darby said: “We gave away everything that was going to go out of date while our pubs were closed – much better to have it used by those in need than let it go to waste.”

The Myrtle Tavern in Leeds has stepped up to support the vulnerable in their local community, dropping off care packages to people self-isolating or unable to shop for themselves. Packages contain vital supplies – tea, milk, biscuits, toilet roll and a bottle of Guinness!

The Plough & Harrow in Leytonstone has donated soft drinks to the local hospital for staff to enjoy on shift, and alcoholic drinks for those who want to take them home. They have also donated to other key workers such as post workers and refuse collectors, and have set up a Facebook page encouraging other pubs to offer the same support for the NHS

Lesters in Margate has made its car park available only to NHS workers at the nearby hospital, who are also benefiting from the pub’s takeaway food service.  Licensee Barry is doing all he can to support the community, despite being himself in his 70s.

Food deliveries from the Swan in Addingham

Pedal power is delivering pub meals to residents in Addingham, Ilkley. Jon and Amy, licensees at The Swan in the village, have invested in a bike to bring their tasty pub meals, cooked from fresh, to local people.

Licensee Carole at The Clifton Arms in Blackburn raised more than £400 from the pub’s community in just half an hour and bought fruit boxes from a local producer to be delivered to the NHS staff at the local hospital. In the last week, the pub also delivered over 40 essential boxes to those who were in isolation or unable to leave home.

The White Hart in Nettlebed near Henley has set up a shop in the pub, offering vital supplies to local residents, and are cooking a daily hot meal, ready for collection if ordered the day before. A poll on the Nettlebed Facebook asking residents if they wanted the shop to continue got 127 votes in favour – and none against! Good work by licensee Ted Docherty and his team of live-in staff who are working on a voluntary basis to serve the local community.

The aptly-named Who’d Have Thought It in St Dominick in Cornwall is offering takeway and home delivery to the local community, and donating £1 for every order to a newly- established food bank offering vital supplies to the vulnerable. Great community support from licensee Tracey Fleming and her team.

The team at the Blue Ball, Rutland

The Blue Ball in Braunston, Rutland, has been making up food boxes for the local community. Licensees Dom and Pip also set up a fund so that people can make a donation to purchase a box for those in financial hardship.

The Chestnut Group of 11 pubs in Suffolk, Norfolk and Essex has adapted its offer with freshly-cooked meals available for collection and delivery, live pub quizzes, Q+A sessions with the pub chefs on social media and online breadmaking demos.  They’ve also opened shops at the Three Blackbirds near Newmarket and Globe Inn at Wells.

To help keep customers socially connected through the lockdown, The Fleece Inn, Skipton, has moved its weekly Tuesday Pub Quiz online, with quizzers able to see licensee Tim read out the questions.  And The Portsmouth Arms in Basingstoke is running two quizzes a day – one for children at 5.00 pm and one for adults at 8.00pm. Around 4,500 people tuned in on the first day!

At The Bull & Bush in Shepshed, Essex, licensees Laura and Nez have set up a Facebook group for their regulars to share quizzes, music and more.